Privacy Statement
At SapphireClay Art Studio (“we,” “us,” or “our”), we value your privacy as highly as the craftsmanship of our jewellery. This Privacy Policy explains how we collect, use, share, and safeguard your information when you engage with our website Sapphire Clay Art Studio or our services.
Promoting Safety and Security
We follow principles of transparency, necessity, and responsibility when handling data. Our goal is to process only what is essential, within a limited scope, and with safeguards in place. We may use your personal data to confirm account activity, detect fraud, or investigate potential violations of policies—all to ensure the safety of our customers and services.
Collection and Use of Personal Data
Personal data refers to any information that can directly or indirectly identify you. It does not include data that has been anonymized or aggregated beyond the point of re-identification.
Promoting Safety and Security
We follow principles of transparency, necessity, and responsibility when handling data. Our goal is to process only what is essential, within a limited scope, and with safeguards in place. We may use your personal data to confirm account activity, detect fraud, or investigate potential violations of policies—all to ensure the safety of our customers and services.
What Personal Data We Collect
- Information you provide
- Details shared when creating an account, making a purchase, signing up for updates, or contacting us.
- Includes payment details (credit/debit card info, billing details), shipping addresses, and contact information.
- Information from your use of our website
- Technical details such as device type, IP address, browser type, operating system, and usage data.
- Location information (when available) to help us improve your experience.
- Analytics data that helps us understand customer preferences and trends.
How We Use Personal Data
We use your data in the following ways:
- To provide, improve, and develop our products & services
- Processing and delivering orders.
- Enhancing your shopping experience with insights from data analysis and research.
- Running promotions, contests, or surveys.
- To communicate with you
- Updating you on orders, responding to inquiries, or notifying you about policy changes.
- With your consent, sending you marketing communications about new collections and offers.
- Personalizing your browsing and shopping journey with us.
Note: You can opt out of promotional emails at any time, and you may withdraw your consent for data use by contacting us.
Cookies
Cookies are small files stored in your browser that help us enhance your experience.
We use them to:
- Remember preferences and improve site functionality.
- Deliver relevant content and ads.
- Understand user behavior through analytics.
You may adjust your cookie settings in your browser at any time.
Sharing and Disclosure of Data
We may share your personal data in limited situations:
- With trusted service providers (such as payment processors, delivery partners, and marketing tools) to fulfill orders and improve our services.
- With affiliates or partners in the event of mergers, acquisitions, or restructuring.
- When legally required by authorities or to protect our rights, security, or property.
We do not sell your personal information to third parties.
Your Rights
You have the right to:
- Access and review your personal data.
- Request corrections or deletion.
- Restrict or object to how your data is processed.
- Receive a copy of your data in a portable format.
We aim to respond to requests within 30 days.
Data Security and Retention
We use industry-standard technical and administrative measures to protect your data from unauthorized access.
Your information is retained only as long as necessary to fulfill the purposes outlined, unless a longer retention period is required by law.
Third-Party Links
Our website may contain links to third-party platforms (e.g., payment gateways, social media). We are not responsible for their privacy practices. We encourage you to read their privacy statements before interacting with them.
Changes to this Policy
We may update this Privacy Policy to reflect changes in technology, regulations, or business practices. Updated versions will be posted on this page, with a new effective date. Continuing to use our services after changes means you accept the updated terms.
Contact Us
If you have questions, requests, or concerns about this Privacy Policy, you can reach us at:
SapphireClay Art Studio
📧 Email:sapphire.clayartstudio@gmail.com
📍 Address:Mumbai Maharashtra India 400705.
